Welcome to a New Year and a New Look for Us!
Spend some time exploring our updated website. You’ll find that we’ve added some helpful resources, like content for caregivers and explanations of how Health Options Program coverage works with Medicare. Not only have we improved our look, we’ve also streamlined it to make it easier for you to find what you’re looking for.
If you’re a registered member, you may notice the new logo for Luminare Health when you log in to the secure member area. Luminare Health (formerly Trustmark) manages our secure member website and administers our Health Options Program benefits. Only the name is new—our benefits program will continue to be supported with the high-quality service you’ve come to expect.
As a reminder, registered members can access their personalized information about their Health Options Program coverage, contact customer service, and pay their premium online, as well as find a doctor, check claim status, get ID cards, and more. Here’s how to access the member area:
- If you’re already registered, log in using your same username and password to get to the Member Area. Or, if you have forgotten your login information, you can reset them.
- To register, create an account.
We take the security of our members’ information seriously. Our website uses industry-standard security to protect our members’ information. It also meets the stringent data security requirements of HIPAA (the Health Insurance Portability and Accountability Act of 1996). Note: If you are enrolled in a Medicare Advantage plan, ask your insurance provider about the online resources available to you.
Contact the HOP Administration Unit for assistance with your questions.