How to Access Your Claims Online

If you are enrolled in the HOP Medical Plan, the Value Medical Plan or the Pre-65 Medical Plan, you have convenient, secure access to your medical claims.

Login to the secure Member Area section of the website to:

• Review claims
• Pay your bill online
• View your personalized statement
• Find a drug or pharmacy
• Find coverage and compare plans
• Request electronic EOBs

Once logged in, to access your claims click on “view medical claims” in the “Your HOP Tools” section of your dashboard.

If you are not registered you can create an account. Enter your member ID or SSN, your last name, zip/postal code, and date of birth.

Then you will be prompted to select a username, password and security questions. We take the security of our members’ information very seriously. Our website meets the stringent data security requirements of HIPPA (the Health Insurance Portability and Accountability Act of 1996).