When You Need Extra Support

The Health Options Program is here for you when you need a little extra support. The programs listed below provide our members with home care services, self-care and home safety tips, and an online exercise community. If you have questions about getting started with one of these programs, contact the HOP Administration Unit at 1-800-773-7725.

The Elder Care Program. This Program connects members with resources to assist with overall wellbeing. The program can provide local meal delivery, transportation, utility assistance, or prescription drug delivery and discount programs. The Elder Care Program is available to members enrolled in the HOP Medical Plan, Value Medical Plan, or HOP Pre-65 Medical Plan.

CareKitOnline. For members enrolled in the Health Options Program, these self-care guides are accessible by logging in to your account. The self-care guides cover a variety of health topics as well as home safety and emergency preparedness.

Telehealth services. If you can’t make it to the doctor’s office, telehealth provides access to providers using an interactive two-way telecommunications system (like real-time audio and video). To get started, call your doctor to find out what your telehealth options are. Medicare will cover a telehealth consultation the same way it covers an in-person office visit.

Virtual exercise programs. While gym sessions or in-person workout classes might not be an option, SilverSneakers® members can enjoy full-length, live classes and workshops directly through the SilverSneakers website. SilverSneakers is available to members enrolled in the HOP Medical Plan or HOP Pre-65 Medical Plan. Health Options Program members enrolled in a Medicare Advantage plan may also have access to a wellness program. Contact the Medicare Advantage plan directly, or visit SilverSneakers.com for more information.